January 11, 2022

What to do if Shark Pet Hair Power Brush is not Spinning

Nowadays, one of the most popular vacuum cleaners on the market is the Shark vacuum cleaner. Each device is always living up to our expectations.

However, sometimes we have to face brush roll not spinning. However, this is not a serious problem since it’s easy to fix. You can access the brush roll with ease.

Also, it’s simple to maintain. Fixing this problem doesn’t require you to have much experience or skills. Let’s take a look at this post. We will share with you the troubleshooting you need to know when the brush of your Shark is not spinning.

What to do if Shark Pet Hair Power Brush is not Spinning

What if The Brush Stops Rolling?

Roller brush Switch is off

Check whether the vacuum is converted to the proper mode. The device must be in the Power and Brush roll mode so the roller can spin.

Otherwise, the brush roll won’t perform. Actually, it only spins when the device is slightly tilted back. Now, its indicator light has to be green. If it still doesn’t work, you have to replace the switch.

Debris on the Brush

It’s important to eliminate debris after each use in order to avoid build up. Normally, the brush roll stops because of the string restricting the movement of the brush roll.  Then, you have to use scissors to cut them from the brush roll. More importantly, you have to unplug the vacuum before doing this.

Disengaged Nozzle

You need to properly attach the nozzle to the roller brush so it can work. In order to ensure that everything’s connected, you need to press down on the handle. Unplug the machine if it doesn’t work. At the same time, don’t forget to disconnect the nozzle in order to remove debris and blockages. Once again, reconnect the nozzle and turn the device.

Broken Belt

The vacuum comes with a belt. It spins the roller brush. Sometimes, it may break. After checking all the solutions above, you still notice the brush isn’t spinning, you need to take a look at the belt. It may be broken. However, the vacuum can’t work even when it is just worn out. As long as you see any signs of that, it’s time to consider replacing the belt.

Contact a Technician

Even if you already check all the issues above, the brush rill still doesn’t work, you need to call a technician. He can know how to help you. This should be considered as the last solution since it’s easy to fix most problems with Shark vacuums.


If your brush is not spinning, there will be two most common causes, including a broken belt and a tripped reset system. However, there are also some other potential causes you should consider:

  • You cannot turn the brushbar if it gets seized. This issue can also lead to a broken belt, so it’s important to look out for this when checking the belt.
  • If your vacuum cleaner is equipped with a button for On/Off brush bar, don’t forget to check if it’s On.
  • If it’s already on, but it still doesn’t spin, check if your device needs to have the handle to its original position to begin it or not.
  • Many modern vacuums cleaner can be able to automatically stop the brush bar whenever its handle is upright to prevent damage to floors.


First, stay calm, don’t worry! You need to be patient and unplug the vacuum from the power outlet. If you notice something stuck inside the machine, you need to lift the offending item out carefully.

Then, connect the vacuum to the power outlet and turn it on. If the brush bar is spinning, you can fix the problem and continue cleaning. However, remember to consider the stray socks and crafty curtains when you’re next cleaning.

In order to minimize the chance of this issue occurring again, you have to remove any big items from the areas that you need to clean first. Don’t miss the tassels on rugs or curtains because they can cause problems.

What should you do if the brush is still standing? Traditional upright vacuums and backpack vacuums are equipped with a replaceable drive belt that you need to check and replace.

As mentioned above, it’s time to call a technician after all the steps above. You may also contact the manufacturer to get more assistance.


As you can see, this problem is easy to deal with within minutes. The brush roll isn’t mostly spinning because of lots of hair that string around the brush causing build-up. Therefore, it’s a good idea to clean it out after each use.

At the same time, it’s important to look after and maintain your vacuum cleaner. This also purposes to ensure its longevity and lifespan. You shouldn’t be afraid to flip it and determine the cause of the problem. Once again, don’t forget to unplug the device so you’re safe.

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